FAQ

The Genius Insights app allowyou to analyze your body’s energy fields to better understand any disorders or imbalances that may be affecting your state of health and well-being at a given moment. You can also send corrective frequencies back to your body to help restore the natural balance and harmony of your energy fields and thereby improve your well-being.

No, our apps are not medical applications and are not certified as such. They are purely holistic quantum therapy applications.

When you purchase an app you get unlimited support, a lifetime licence including any future dates for free, and access to free training resources.

Yes, unlimited support is included with your purchase. You can also contact us via the in-app Live Support feature in the Genius menu.

We offer a 30-day full refund on all our apps. Just email us at support@geniusinsight.app

Yes, you can install the app on as many devices as you want, however you can only log onto one device at a time. If you want to use the same account on two devices at the same time, you will need to purchase a licence extension. Please email us for details.

No, our apps are exclusively for Apple iOS or Android devices.

The app can quite happily be used without the Quantum Geo, but the Geo does help to focus rebalancing on a particular area of the body, and may help reassure your clients through physical contact. If you don’t have the Geo, just use audio headphones or even just the device’s loudspeakers to receive the rebalancing therapy. We do recommend the Geo for practitioners.

Your licence is a lifetime licence, so you can easily install our apps on a new device and we will make sure your licence is validated.

Latest tips

Quick guide to understanding Quanta Memberships

Using your Capsule licences: Your Capsule licences are in the Genius menu under Quanta membership. Go to this menu item and you will be able to watch an instructional video that explains the process. To add your client to your list of members, click on My Members, then on Add a member. Enter their name […]

How to use Genius Insight on a second device

The new version of Genius Insight allows you to install the app on as many devices as you want. However, you can only use the app on one device at a time with the same Genius account. You must therefore log out of your Genius account on one device before you can use it on […]

Synchronizing your data in Genius Insight

Have you lost all your data? Don’t worry, it’s stored securely on the Genius Cloud. Here’s how to get it all back. If you log out of your Genius Insight account, the next time you log in, you will need to reload all of your data (client records, libraries, history). This is called synchronizing your […]

Approving the developer on Apple iOS

When you first install Genius Insight on your Apple device (iPhone or iPad), you will get an ‘Untrusted Developer’ alert. In order to be able to open the app, you first need to go to your device Settings>General>Device Management and trust Possibility Wave LLC. You will then be able to open and use the app.